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FAQ

Frequently Asked Questions

Store Information

  • What are your hours of operation?
  • What is your address?
  • What is your phone number?
  • What is your email address?
  • Do you host events in your store?

Not-For-Profit Funding and Partnerships

  • Do you offer donations?
  • Do you offer Texas Exes discounts or chapter discounts?

Online Orders

  • How can I change my order?
  • Where do I track my order?
  • How fast will my order be ready for pick up in store?
  • Where do I pick up my order if I selected in store pick up at checkout?
  • What payment methods do you accept online?
  • I want my order shipped to a different address than my billing address. Help!
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Order Shipping & Tracking

  • Do you ship internationally?
  • What are your shipping policies and rates?
  • Do you ship to PO boxes?
  • Where can I track my order?

Returns & Exchanges

  • How can I return or exchange an item?
  • Can I return my graduation cap and gown?

Coupon, Promo Code Terms & Conditons

  • Coupon/Promo Code Terms

Student FAQ

  • How do I purchase books?
  • Where do I get my cap and gown for graduation?
  • How do I become a student board member?

Faculty & Course Material FAQ

  • How do I get a course kit for my students?
  • How do I create a custom course packet for my students?
  • Where do I submit my textbook adoptions for the upcoming semester?

Careers & Jobs

  • How do I apply for a job at the Co-op?

Privacy Policy

  • What is your privacy policy?
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