How can I return or exchange an item? August 07, 2021 21:59 Updated Call or email our team for a return label and to discuss options. Note that Face Masks and Face Coverings are non-refundable. Go to RETURN POLICY for more details. https://www.universitycoop.com/coop-faqs Related articles How can I return or exchange an item? Can I buy a used book/text, or rent a book/text, and then acquire the online support materials separately, not through the LTA program? Can I return my graduation cap and gown? What is your email address? What is your phone number?