Fall & Spring Semesters: Textbooks purchased from the Co-op, in original, re-saleable condition (including shrink-wrap) may be returned for a full refund through the 5th class day of the semester. All sales are final after the 5th class day including online orders. All orders placed after the 5th class day are considered final sale regardless if picking up or shipping to an address.
Summer Semesters: Textbooks purchased from the Co-op, in original, re-saleable condition (including shrink-wrap) may be returned for a full refund through the 2nd class day of the semester. All sales are final after the 2nd class day including online orders. All orders placed after the 2nd class day are considered final sale regardless if picking up or shipping to an address.
Online Pick up Orders:
All orders placed on or before the 5th class day are refundable at the time of pick up.
Online Shipped Orders:
Shipped textbook orders are returnable within the first 5 days of receipt. Contact customer service for a return label within the first 5 days of receipt. Approved returns must be shipped within 5 days of label creation. Any return shipped after the 5-day period will not be refunded. We will be happy to return your books to you at your expense.
Add/Drop Exception:
Textbooks may be returned until the 13th class day with proof of Add/Drop for the course. Online Shipped orders must request a refund by the 13th class day with proof of Add/Drop by contacting customer service for a return label. Approved returns must be shipped within 5 days of label creation. Any return shipped after the 5-day period will not be refunded. We will be happy to return your books to you at your expense.
Opened/Exposed access codes, and opened CD/DVD media are non-refundable.